Important Notices

Apr 28, 2020

Omission of the necessity of a Seal or Signature at the Time of Receipt and Non-Face-to-Face Receipt of Parcels

Dear Customers,

To minimize contact between you and ベラ ジョン カジノ 稼ぎ すぎtaff when delivering a parcel to you, we have introduced the following procedures.

[1] Omission of the necessity of a seal or signature for receipt

When you receive a parcel at home or at any of ベラ ジョン カジノ 稼ぎ すぎales offices, face-to-face or in another manner, you can opt not to affix yベラ ジョン カジノ 稼ぎ すぎeal or sign for receipt.
In this event, ベラ ジョン カジノ 稼ぎ すぎales driver or sales office staff member will note on the waybill that you have received the parcel. This will take the place of yベラ ジョン カジノ 稼ぎ すぎeal or signature for receipt.

[2] Non-face-to-face receipt of parcels at home

When ベラ ジョン カジノ 稼ぎ すぎales driver visits your home for delivery, let them know over the intercom or by another means how you desire to receive your parcel. According to your wishes, they will place your parcel in the place you designate, for example, alongside the entrance to your home.

  • *Please note that we may be unable to place your parcel in ベラ ジョン カジノ 稼ぎ すぎlace you designate at the time of delivery.
  • *Please note that we are unable to meet your request over ベラ ジョン カジノ 稼ぎ すぎhone for delivery while you are absent from home.

[3] Receipt at a PUDO Station (lockers open to all home delivery service operators)

If you are a Kuroneko Member (a registered member of our program), you can use yベラ ジョン カジノ 稼ぎ すぎmartphone or other device to request that your parcel be delivered to the PUDO station you designate so that you can pick it up there. (This service is only available in the Japanese language.)

For information about Kuroneko Membership and PUDO Stations, please visit the following webpages. (Japanese Only)

  • *ベラ ジョン カジノ 稼ぎ すぎrocedures for receiving parcels in [1] and [2] above are temporary measures to prevent the spread of the COVID-19 coronavirus. When these measures are ended, a separate announcement will be made.

For inquiries, please contact ベラ ジョン カジノ 稼ぎ すぎervice Center.
Call Toll-Free 0120-17-9625 (9:00 to 18:00, 365 days a year)

  • *If it is difficult to connect using the toll-free number: 03-6757-1061(9:00 to 18:00, 365 days a year)
  • *Please note that, depending on the region and the time, the Service Center may be difficult to contact.